- RecoverEDGE currently supports true hardware RAID on most platforms.
- MD RAID (software RAID) is supported in 03.00.05 build 3 or later under Red Hat Enterprise Linux 6 and later and CentOS 6 and later.
- MD RAID may be configured at any level, for any number of hard drives. Spare drives are not currently supported.
- DMRAID is not supported.
In many cases, if you run the operating system auto updater, such as "apt-get update; apt-get upgrade" or "apt-get update; apt-get dist-upgrade", you'll end up with the equivalent of an entirely new release, which may not yet be supported by your current BackupEDGE release. Make sure that:
- you match and update BackupEDGE releases to those compatible with your Linux release.
- you re-create your RecoverEDGE media or ISO images.
In some instances attempting to re-create RecoverEDGE images may fail after an operating system upgrade. Before calling technical support, download and update / upgrade to the latest BackupEDGE release listed as having support for your updated operating system release.
Bare Metal Disaster Recover
RecoverEDGE releases prior to 03.02.00 supported BIOS mode only. See the UEFI Support Tables for UEFI support information.
Trusted Boot is not currently supported. Operating systems with Support Level 1 or Support Level 2 automatically become Support Level 3 when using Trusted Boot.
RecoverEDGE releases prior to 03.01.04 supported FDISK partitions only. See our GPT Support Table for a list of operating systems currently supporting GPT in RecoverEDGE.
RecoverEDGE bare metal disaster recovery currently supports the LVM2 volume manager under 2.6 and later kernels for backup and disaster recovery.
IPV6 networking is not supported; only IPV4.
Bare metal disaster recovery, i.e. RecoverEDGE, requires an intimate knowledge of the base Linux operating system involved, the vendor supporting the operating system, and the updates and changes the vendor makes. Only authorized updates from the vendor relating to kernel and storage issues can be supported. For example, if you were to install Ubuntu Linux, then download the latest and greatest kernel from www.kernel.org and install it, two things would occur. One, you are no longer really running Ubuntu Linux, and two, it is unlikely RecoverEDGE would still function. Please limit your updates to those provided by the vendor.
Kernel Switches and Updates outside of normal updaters.
BackupEDGE release are tested with standard operating system distributions and updates and normal security and application updates provided through updaters such as via "apt-get update; apt-get upgrade". If you install a third-party kernel, or even a kernel from the OS vendor that was packaged and delivered outside the update / upgrade process, it won't have been tested and your product may no longer work with RecoverEDGE. If you choose to do this your license will be re-classified into Support Level 3.