Linux Support - Ubuntu Family - RecoverEDGE Notes
Operating System and Hardware Restrictions
UEFI Secure Boot is not currently supported.
NVMe Storage is not currently supported.
IPV6 networking is not supported; only IPV4. As long as IPV4 is configured properly, it will be used. IPV6 may also be configured but will be ignored.
In many cases, if you run the operating system auto updater, such as
In some instances attempting to re-create RecoverEDGE images may fail after an operating system upgrade. Before calling technical support, download and update / upgrade to the latest BackupEDGE release listed as having support for your updated operating system release.
Bare metal disaster recovery, i.e. RecoverEDGE, requires an intimate knowledge of the base Linux operating system involved, the vendor supporting the operating system, and the updates and changes the vendor makes. Only authorized updates from the vendor relating to kernel and storage issues can be supported. For example, if you were to install Ubuntu Linux, then download the latest and greatest kernel from www.kernel.org and install it, two things would occur. One, you are no longer really running Ubuntu Linux, and two, it is unlikely RecoverEDGE would still function. Please limit your updates to those provided by the vendor.