BackupEDGE Red Hat / Fedora / CentOS Support

Red Hat Ready As you make operating system selections based on Red Hat technologies, please remember the following...

BackupEDGE suports RHEL variants with Linux kernel 2.6.18 and later. This currently means that RHEL 7.x, 6,x, and 5.x variants are supported. RHEL 4 and earlier is not.

Users of software written for Red Hat Enterprise Linux, or just thinking about deploying Fedora in a production environment, should really be considering Red Hat Enterprise Linux or CentOS depending on their support requirements.

We've tried, but because of the frequency of updates to Fedora / Fedora Core, it is impossible to support. We've had many instances of a daily automatic update of Fedora, which are supposed to be "minor" fixes, change the system enough to break RecoverEDGE functionality.

With BackupEDGE 03.00.05 and later, Fedora is treated as a Support Level 4 product. Installations / activations / updates on Fedora or Fedora Core are permitted. See support levels below.

With BackupEDGE 03.00.04 and earlier, installations / activations / updates on Fedora or Fedora Core are not allowed. The products are not supported.

 

BackupEDGE Linux Support Levels (BackupEDGE 03.00.05 and later only)

Support Level Description
1 Fully Supported Product with Enhancements. See our Linux Support Tables for additional information about enhancements. Support and Maintenance Subscriptions may be renewed or extended after the initial support period.
2 Fully Supported Product. Full BackupEDGE and RecoverEDGE Support. RecoverEDGE supports standard GRUB 1 boot loader and LVM 2 in Linux 2.6 and later kernels. Support and Maintenance Subscriptions may be renewed or extended after the initial support period.
3 Partially Supported Product. BackupEDGE is fully supported. RecoverEDGE is not supported, although it may function. No support calls or emails will be taken or responded to regarding RecoverEDGE for these produtcs, only for BackupEDGE. Support and Maintenance Subscriptions may be renewed or extended after the initial support period.
4 Non-Supported Product - Installable. BackupEDGE may be installed / licensed / registered / activated for these platforms. Support and Maintenance Subscriptions may be renewed or extended after the initial support period for product update purposes only. However, no support of any kind will be given to these products.
5 Non-Supported Product - Not Installable. BackupEDGE may not be installed / licensed / registered / activated for these platforms. Even if activated inadvertently, no support of any kind will be given to these products. Support and Maintenance Subscriptions are not available.

Last Updated - 2015/11/04