Upgrade / Update Eligibility

BackupEDGE 3.x Update / Upgrade Eligibility

 

Eligibility Table - Current BackupEDGE 3.x Releases

BackupEDGE Version Original Release Date Current Build & Date Download Eligibility
03.02.00 2017-Sep-13 2 2017-Oct-20 Must be under a valid Support and Maintenance Subscription as of 2017-Sep-13
03.01.05 2017-Apr-10 3 2017-Aug-08 Must be under a valid Support and Maintenance Subscription as of 2017-Apr-10
03.01.04 2016-Dec-08 2 2017-Jan-31 Must be under a valid Support and Maintenance Subscription as of 2016-Dec-08
03.01.03 2015-Oct-30 6 2016-Jul-07 Must be under a valid Support and Maintenance Subscription as of 2015-Oct-30
03.01.02 2015-Jun-08 2 2015-Jul-27 Must be under a valid Support and Maintenance Subscription as of 2015-Jun-08
03.01.01 2014-Nov-11 4 2015-Mar-16 Must be under a valid Support and Maintenance Subscription as of 2014-Nov-11
03.01.00 2014-Jun-12 3 2014-Aug-11 Must be under a valid Support and Maintenance Subscription as of 2014-Jun-12
03.00.07 2014-Mar-10 1 2014-Mar-10 Must be under a valid Support and Maintenance Subscription as of 2014-Mar-10
03.00.06 2013-Jul-22 5 2014-Mar-07 Must be under a valid Support and Maintenance Subscription as of 2013-Jul-22
03.00.05 2013-Jan-18 6 2013-May-02 Must be under a valid Support and Maintenance Subscription as of 2013-Jan-18
03.00.04 2012-May-29 2 2012-Jun-18 Must be under a valid Support and Maintenance Subscription as of 2012-May-28
Note: OpenServer 6 release is at build 3 to support OpenServer 6V.
03.00.03 2010-Sep-11 7 2012-Mar-27 All Current 03.00.00 through 03.00.03 Licenses
03.00.02 2010-Jul-11 2 2010-Jul-29 All Current 03.00.00 through 03.00.03 Licenses
03.00.01 2010-Jun-01 1 2010-Jun-01 All Current 03.00.00 through 03.00.03 Licenses
03.00.00 2010-Apr-05 3 2010-May-03 All Current 03.00.00 through 03.00.03 Licenses

New BackupEDGE 3.x licenses include a one year Support and Maintenance Subscription. Licenses are also available with 2, 3, 4, and 5 year Support and Maintenance Subscriptions. Licenses are eligible for no-charge upgrades to all new versions whose build 1 release is first shipped prior to the expiration of the currently active Support and Maintenance Subscription, plus all subsequent builds (bug fixes) released for those versions. This is based on the date-encoded activation code provided after either the original product registration, or the extension or renewal of a current or subsequent Support and Maintenance Subscription. Subscription extensions and renewals are also available for periods up to 5 years. See our Price List and click on the tab for the appropriate number of years.

For example, the date-encoded activation code would make new 3.x licenses eligible for…

  • Free updates to all builds of the current release of BackupEDGE, i.e. 03.00.00 in effect on the date the activation code is generated, up through:
  • Free upgrades to all builds of the current release of BackupEDGE, i.e. 03.00.02, 03.01.00, etc. shipping one year from the original activation code date.
  • Free cross-platform upgrades up to one year from the original activation code date.

All new releases of BackupEDGE 3.x first shipped after expiration of a Support and Maintenance Subscription are not eligible for a free upgrade. A new Support and Maintenance Subscription must be purchased to extend eligibility. Bug fix builds made available for eligible releases will be downloadable. Support and Maintenance Subscription extensions and renewals come with a new date-encoded activation code good for another year from the date the previous Subscription expired (extension) or from the date the activation code is generated (not the date it is entered into EDGEMENU).

If a client attempts to activate a version of BackupEDGE they are not eligible for, our activation department will inform them that it is not eligible and point them to the original reseller to purchase a new Support and Maintenance Subscription.

Last Updated - 2017/11/09

 

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