Ubuntu Linux Desktop Family Support - BackupEDGE 3.x

BackupEDGE and its disaster recovery component RecoverEDGE are tested against a distributions in the Ubuntu Linux Desktop family. See the Notes below for important information.

Please carefully check the NOTES section below and the RecoverEDGE Support Page for important information. If a release can't be found on our table it is not supported.

NOTE: Linux desktop distributions are generally supported for finite periods of time, generally two to five years, by the developer releasing the product. BackupEDGE support may be limited, even under Subscription, after the operating system has reached the developer's official end-of-life.

BackupEDGE 3.x Supported List - As of June 19th, 2024
Operating System Release Minimum Release Required
Specific Information
Ubuntu 22.04.4 Jammy Jellyfish Desktop 03.05.03 build 1 64bit version only. See Snap Note Below.
Ubuntu 21.10 "Impish Indri" Desktop 03.04.02 build 2. 64bit version only.
Ubuntu 21.04 "Hirsute Hippo" Desktop 03.04.00 build 2. 64bit version only.
Ubuntu 20.10 "Groovy Gorilla" Desktop 03.03.01 build 2. 64bit version only. See Note Below.
Ubuntu 20.04.3 "Focal Fossa" Desktop 03.04.01 build 3. 64bit version only.
Ubuntu 20.04.2 "Focal Fossa" Desktop 03.04.00 build 1. 64bit version only.
Ubuntu 20.04.1 "Focal Fossa" Desktop 03.03.01 build 2. 64bit version only.
Ubuntu 20.04 "Focal Fossa" Dektop 03.03.01 build 2. 64bit version only.
Linux Mint 21.3 "Uma" Desktop 03.05.03 build 2. 64bit version only Must use UEFI.
Linux Mint 20.2 "Uma" Desktop 03.04.01 build 1. 64bit version only.
Linux Mint 20 "Ulyana" Desktop 03.03.01 build 2. 64bit version only.
   
Newer Releases of Distributions Listed Above BackupEDGE will generally run on newer releases of tested and supported platforms. RecoverEDGE may or may not work, but is not supported until we have completed a testing protocol.

Miscellaneous Linux Information

Ubuntu Desktop Family Notes

UEFI and BIOS (Legacy) mode are both supported with BackupEDGE on the listed distributions.

Root / SUDO Must Be Used

BackupEDGE must have access to all system information. You must log in as root (or sudo -s) to administer and use BackupEDGE.

Ncurses 5

BackupEDGE uses the Ncurses version 5 libraries. Before installing, please run the following command:

 # apt install libncurses5

Then re-try the installation.

Using a Swap File instead of a Swap Device

Recent Ubuntu-based distributions default to using /swapfile, a real file, as opposed to the regular /dev/swap device node and disk partition. This file should be excluded from bit-level verification by adding /swapfile to /etc/edge.nocheck.

Encrypted System Drives / Partitions

Encrypted operating system drives / filesystems are not supported by RecoverEDGE.

Snaps with RecoverEDGE

Some Snap Packages may bind mount the / file system to their snaps so they can access / libraries. These need to be disconnected before running RecoverEDGE, using the associated snap disconnect command. Once the RecoverEDGE image has been created they can be reconnected with snap connect command.

Ubuntu 20.10 (Groovy Gorilla) Desktop

The file:

/usr/lib/udev/ipod-set-info

is unused and non-functional, but prevents the successful creation of RecoverEDGE media/images. It (ipod-set-info) must be removed, i.e moved out of /usr/lib/udev, before attempting to create boot media or images. It may be put back after media/image creation.

Last Updated - 2024-06-19

 

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