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Title
My backup failed with the message "Erase / Reten / Etc. Command Failed".
Keywords
BackupEDGE backup nightly failed Erase Reten reten tape
Product Release(s)
02.01.05
Operating System(s)
All Supported
Problem Description
My BackupEDGE backup job failed with the message Erase / Reten / Etc. Command Failed. Exit Status 31.

Cause
This is due to the tape drive not supporting a Rewind command as issued by BackupEDGE
Solution
The current solution is to edit the file /usr/lib/edge/config/devices.def. Find your tape drive header (usually named tape0) and delete the line NRNODE =. Save the change and this should remedy the problem.
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Last Updated - 2018/05/16

 

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