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Title
We're having a problem initializing FTP/URL Resource with BackupEDGE.
Keywords
initializing ftp url BackupEDGE ctl resource manager
Product Release(s)
02.01.0x
Operating System(s)
All Supported
Problem Description
When attempting to initialize media after creating an ftp resource, BackupEDGE appears to connect but fails with the error 'file ctl' not found.
Cause
BackupEDGE transmits and receives zero length files in the normal course of operation. Some FTP Servers do not permit the reception or transmission of zero length files.
Solution
You should upgrade your BackupEDGE to 02.02.00 to remedy this issue. This build allows your ftp program to correctly handle a 0 length.
Notes
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Last Updated - 2018/05/16

 

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