Technical Support Pages

 

Title
Attempting to initialize my SharpDrive and it's failing with the message "Reason is SharpDrive token file does not exist after mount"
Keywords
Data Filter Failure SharpDrive Initialization failed token file
Product Release(s)
03.00.03 build 3
Operating System(s)
All Supported
Problem Description
When attempting a backup or initialize of my SharpDrive resource, I'm getting the error:

"Data Filter Failure!!

[File is /usr/lib/edge/system/mnt/sd.sdc1]

Reason is SharpDrive token file does not exist after mount"

Cause
The file .edge.token is missing from the mount directory for the SharpDrive. Why this occurs is still under investigation by Microlite development.
Solution
Mount the SharpDrive manually from the shell. Then change directory to the mount point you specified. Then type:

touch .edge.token

Change directory back into / and then unmount the SharpDrive. Then try to initialize again under edgemenu.

Notes
Get a printer-friendly version of this document

 

 

Last Updated - 2018/05/16

 

Top
MENU