SUSE Enterprise Linux Server 12 / OpenSUSE / Leap
SLES 12 and OpenSUSE / Leap must be installed without BTRFS or MD in order to be compatible with RecoverEDGE.
Beginning with BackupEDGE release 03.02.03 build 2, LVM is supported for ReecoverEDGE under SLES 15, SLES 12, openSUSE LEAP 15.1, 15.0, 42.3, 42.2, and 42.1.
BIOS mode only is supported.
OpenSUSE / Leap
Boot loader MUST be installed on the MBR (Master Boot Record) under GPT if not under UEFI.
SUSE Enterprise Linux Server 11 with SP2 (and later)
SLES 11 SP2 is a hybrid of Linux 2.x and Linux 3.x kernels and libraries. Users who have not yet installed BackupEDGE on SLES 11 SP2 should install our 03.00.05 or later product designed
for 3.x kernels. Users who have previously installed an older 2.x kernel-based release of BackupEDGE 3.x should install (update/upgrade) using 03.00.05 or later product designed for 2.x kernels and ignore the kernel warning. Users who have previously installed an older 3.x kernel-based release of BackupEDGE 3.x should install (update/upgrade) using 03.00.05 or later product designed for 3.x kernels. RecoverEDGE can currently be booted from CD only. SharpDrive functions as normal but is not bootable for disaster recovery. PXE booting is not yet supported. OBDR is not yet supported.
- RecoverEDGE currently supports true hardware RAID on most platforms.
- MD RAID may be configured at any level, for any number of hard drives. Spare drives are not currently supported.
- DMRAID is not supported.
In many cases, if you run the operating system auto updater, such as "zypper", you'll end up with the equivalent of an entirely new release, which may not yet be supported by your current BackupEDGE release. Make sure that:
- you match and update BackupEDGE releases to those compatible with your Linux release.
- you re-create your RecoverEDGE media or ISO images.
In some instances attempting to re-create RecoverEDGE images may fail after an operating system upgrade. Before calling technical support, download and update / upgrade to the latest BackupEDGE release listed as having support for your updated operating system release.
Bare Metal Disaster Recover
RecoverEDGE releases for the above distributions support BIOS mode only. UEFI is not supported..
Trusted Boot is not currently supported. Operating systems with Support Level 1 or Support Level 2 automatically become Support Level 3 when using Trusted Boot.
RecoverEDGE releases prior to 03.01.04 supported FDISK partitions only. See our GPT Support Table for a list of operating systems currently supporting GPT in RecoverEDGE.
RecoverEDGE bare metal disaster recovery currently supports the LVM2 volume manager under 2.6 and later kernels for backup and disaster recovery.
IPV6 networking is not supported; only IPV4.
Bare metal disaster recovery, i.e. RecoverEDGE, requires an intimate knowledge of the base Linux operating system involved, the vendor supporting the operating system, and the updates and changes the vendor makes. Only authorized updates from the vendor relating to kernel and storage issues can be supported. For example, if you were to install Ubuntu Linux, then download the latest and greatest kernel from www.kernel.org and install it, two things would occur. One, you are no longer really running Ubuntu Linux, and two, it is unlikely RecoverEDGE would still function. Please limit your updates to those provided by the vendor.
Kernel Switches and Updates outside of normal updaters.
BackupEDGE release are tested with standard operating system distributions and updates and normal security and application updates provided through updaters such as via "zypper". If you install a third-party kernel, or even a kernel from the OS vendor that was packaged and delivered outside the update / upgrade process, it won't have been tested and your product may no longer work with RecoverEDGE. If you choose to do this your license will be re-classified into Support Level 3.