June 2021 Newsletter

Savings Before June 30, 2021 - More

Good day!
  • FREE Encryption License Offer - Only until June 30, 2021
  • BackupEDGE 03.04.00 build 2 Released
  • Summer Vacation Dates
  • Support and Maintenance Subscriptions - End of Life Information!
  • Operating System Updates and Upgrades - IMPORTANT!

FREE Encryption License Offer

Every day we learn about more company networks and servers being hacked, compromised, and hit with ransomware attacks. With good, recent backups and bare metal recovery capabilities, survival and recovery without paying a fortune or a ransom is possible. Encryption provides an extra degree of protection for all archives, and may be useful or required in HIPAA and other situations where regulatory compliance is an issue. It is also useful when doing cloud / internet backups..

From June 16, 2021 until June 30, 2021 only, Microlite Corporation is offering a FREE ENCRYPTION LICENSE with each new retail BackupEDGE license sold, whether through a reseller or directly by Microlite. This represents a $150.00 value. The encryption license, if activated, must be used along with the new retail BackupEDGE license it was sold with. It is not transferable, and not subject to prior sale. See our Encryption Whitepaper for additional information.

Call your BackupEDGE Authorized Reseller or our Sales Department at 888-257-3343 or 724-375-6711, or email sales@microlite.com, get a new server license today, and save big!

BackupEDGE 03.04.00 Build 2

BackupEDGE 03.04.00 Build 1 and Build 2 have a number of internal updates which are more fully described in the Changelog page on our web site.

But we've also added support for the following new platforms...

  • Red Hat Enterprise Linux 8.4
  • Oracle Linux Server 8.4
  • CentOS 8.4-2105
  • Ubuntu 21.04 Server and Desktop

We continue to monitor Rocky Linux (now at 8.4 Release Candidate 1) and will add it to our support tables as clients request support for it.

All licenses under a valid Support and Maintenance Subscription as of June 16, 2021 may update to this release at no charge. Please contact our sales department to renew older Subscriptions. New installations should deploy this release only.

Download a free BackupEDGE 60-day demo and try it with your supported distribution today.

Summer Vacation Dates

Our Sales and Registration desks will be closed on the following dates for vacation...

  • Wednesday, June 23, 2021 (after 12:00pm US Eastern Daylight Time)
  • Thursday, June 24, 2021
  • Friday, June 25, 2021

They will reopen again on Monday, June 28, 2021.

The Support Desk will stay open for both calls and emails during this time.

Support and Maintenance Subscription End-of-Life

This is a reminder of some important information sent in our last newsletter.

New BackupEDGE licenses receive a Support and Maintenance Subscription which varies from 1 to 5 years depending on the SKU purchased. The Subscription may be extended before expiration, or renewed up to 5 years after expiration. After a Subscription expires, 5 years of non-priority, best-effort email support is available by emailing support@microlite.com.

All BackupEDGE 03.0x licenses whose Support and Maintenance Subscription expiration date reaches 5 years (making the license a minimum of 6 years old without renewed support) automatically move from "LICENSES NOT UNDER SUBSCRIPTION" status to "LICENSES NO LONGER SUPPORTED" status.

To check your expiration status, you may view any backup report, or under EDGEMENU you may select File -> About edgemenu.

While these licenses will continue function properly...

  • Non-priority email support will no longer be provided.
  • Support renewals will no longer be available for updates and upgrades. New retail licenses will need to be purchased.

Emergency Telephone Support will still be available at fees published on our web site support pages. Please see our Support End Of Life Information page for additional information!

When you update a Support and Maintenance Subscription, you'll always receive a new Activation Code. Always remember to:

  • Enter the new Activation Code that you receive into EDGEMENU.
  • Update your BackupEDGE to the latest supported release. This can be done manually, or if the server is connected to the internet, by running EDGEMENU -> File -> Check for Updates.
  • Make and test new RecoverEDGE media or images after the update.

This will keep BackupEDGE functioning optimally!

Operating System Updates and Upgrades

Whenever new updates or upgrades are released by an operating system vendor, it is important to check our Linux Support Tables and UNIX Support Tables to ensure that we support the release you are updating / upgrading to, and you know the minimum BackupEDGE release required for proper operation with that update/upgrade. BackupEDGE and RecoverEDGE are not like word processing software. They require intimate knowledge of the kernel to do their jobs properly.

Please note that the tables show the minimum required releases. Newer releases are always checked for backward compatibility, and contain the latest patches, fixes and feature and performance enhancements. If you need support for a newer operating system and don't see it in these tables, please send us an email to sales@microlite.com.

Easy update availability is another good reason to keep your BackupEDGE license under a current Support and Maintenance Subscription. Keep safe, everyone.

D. Thomas Podnar
Microlite Corporation


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