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Title
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Restore fails with Error 15
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Keywords
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BackupEDGE edge failure restore error 15 relative path
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Product Release(s)
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02.01.0x 02.00.0x 01.02.0x 01.01.0x
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Operating System(s)
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All Supported
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Problem Description
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I've attempted to restore a file from edgemenu, but it failed with an error 15.
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Cause
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An error 15 is returned when edge cannot find the file as the user specified it.
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Solution
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The error 15 when restoring a file is usually a result of the user failing to specify the file to restore properly. If the file is being extracted from a Master Backup, one should be aware as to how the files are written on the tape.
Each file on the tape is written in relative format.
For example a directory is /u/data/payables, it is stored on the tape as ./u/data/payables. Note the leading dot, that is included as part of the path. So remember to include the dot in the path.
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